Services

Our Services

In addition to equipment and lubricants, we offer a wide variety of related services to our customers in the automotive, agriculture, aviation, construction, manufacturing, marine, power, transportation, rail and natural gas sectors. We pride ourselves in our exceptional customer service and will be happy to help you. If you’re located in Central New York or Northeastern Pennsylvania, we are your go-to distributor for Alemite, Graco and Balcrank products. We are the authorized service center that can fill all of your needs.

We have well over 200 years of knowledge in the lubricants business and equipment field. We currently have on staff a knowledgeable and trained Certified Lubrication Specialist (STLE CLS) to serve you. This certification from the independent Society of Tribologists and Lubrication Engineers (STLE) recognizes those with an extensive grasp of lubrication fundamentals and best practices in lubrication maintenance in industrial settings. Our six highly knowledgeable and trained territory account managers can provide the testing and knowledge you need for maximum efficiency.

  • Site Assessment

    We can perform a comprehensive survey of your facility, thoroughly evaluating all of your machinery, equipment and lubricants. Then, armed with our findings, we’ll make recommendations to improve your productivity, efficiency and bottom line.

    For example, we will look for ways to consolidate the types of lubricants you use to create greater efficiencies and cost savings. Using the correct lubricants will simplify your processes and reduce the likelihood of costly errors

    We’ll also explore ways to improve fuel efficiency in your over-the-road and off-the-road equipment. Small changes can cut your fuel expenses by 2 percent—creating a revenue stream to cover your lubricant costs and improve your bottom line.

    Our evaluations and oil analysis can identify small problems before they escalate into larger, more costly equipment disasters and breakdowns. They also can significantly extend the life of your equipment through using the correct products and oil analysis.

    Service Area

  • Product Support

    Our major suppliers train and educate us about our products. When you purchase lubricants and equipment from Williams Lubricants, we offer in-house training for your company employees and end users. This is a complimentary service that can be invaluable for your business and for those who use our products. We explain the do’s and don’ts on how to use specific products. Misuse can lead to waste and safety issues.

    For example, we can help you maximize drain intervals for engines, transmissions and rear differentials. This results in cost savings because the fluids you use last much longer. We also may suggest premium products that can result in higher fuel economy, greater savings, and longer equipment life.

  • Equipment Maintenance

    We are an authorized service center for Alemite, Graco and Balcrank. Our staff have received special training and have a broad knowledge of lubrication equipment.

    We are well versed in all of your equipment maintenance needs, including tanks, barrel pumps, gear oil pumps, reels, meters, diesel exhaust fluid (DEF) dispensing equipment and more. We can service all of your equipment, including performing recalibrations, replacements and more.

  • Loaned Equipment

    We loan out lubrication equipment to our loyal customers in the automotive, commercial and industrial sectors on a contractual basis. We also provide maintenance for this equipment. You must meet certain specifications to qualify for this service. Call us for details.